I like the "Open" Management Academy because my team get to meet other people in business, different sorts of business and different sorts of people who are within management.
Being able to share that infomation and look at it from a different point of view from a different business has been absolutely invaluable.
It's really inspired people to progress within their role.
It's really been a part of their career plan
The Management Academy has changed how I view and do things in a positive way, both for me individually and for my company. It makes you re-evaluate how you view day to day life. It is presented in a friendly and understanding way that openly invites any questions or concerns.
I can highly recommend The Management Academy.
Fantastic training! The course is really relevant to todays role of the manager. Expressions provides great support throughout and this continues once the course is completed. The way the training is delivered suited me perfectly. I hate role play and this was a perfect combination of individual, team and group learning and interaction.
I have recommended Expressions to lots of other companies and will continue to do so.
‘Expressions ran a Presenting with Impact Master Class for my Leadership team, using video analyses, storyboarding and several other techniques. He did a ‘before and after’ Video on the presentations. The improvement and impact of the training was evident. Following the training the team presented with more confidence and in a much more engaging way that relied less on slides. I would highly recommend this course for anybody who regularly delivers presentations, public speeches or is customer facing.’
I would like to thank Expressions for bringing us together as an Executive Team and allowing us to spend precious time getting us to work more collaboratively. They provided a thought provoking and valuable framework which has already proven to show to break down barriers and to help to change the mind set of all of the people who have attended the sessions. The tools that were imparted are a fantastic catalyst for what will be achieved here in the future.
“ Having been on leadership and management training throughout my career and been sceptical about the effectiveness, Expressions completely changed my perception. The programme was geared to our specific needs and has been a revelation. For a team about to grow and for a business about to relocate, it was exactly what we needed. We are now implementing further training, through Expressions, for the rest of the company”
After nearly 18 years of selling I have been reminded of some major principles and learnt some new ones. Thank you.
Howard Watson, Outsourced Sales & Marketing
The programme enabled us to stand back and focus on the performance of the company and its employees. Helping us to design and implement an achievable business plan which has led to a massive measurable improvement in performance and staff morale. I don’t think the programme could have been better or more valuable.
I just wanted to e-mail you with some feeback, I'm just finishing my second year as a manager with Leaders, and as an office we will be £25k over our targeted figure. This is down to many little things that Lewisham, as an office, have been putting into place such as diary planning, directing and leading the branch to forecast levels so profits and cost is achieved. Planning a more structured day for ourselves, resulting in consistency and success enabling us to all face in the right direction.
We have been working more effectively as a team and this has contributed into a very successful outcome for the financial year! I had my budget meeting with Kim Evans & Allison Thompson last week and they are very pleased with our year performance.
As a manager, I'm constantly referring to my management guide and notes, this has been the perfect aid in my focus, on achieving branch expectations.
Many thanks again Expressions, it’s been a pleasure.
After an excellent trading year I wanted to do something to reward my team of staff – ideally something that would give them some kind of long term benefit. I didn’t really know what to do until I came across Health 4 Prosperity Ltd (H4P), who offer a wide variety of services to improve the health of a workforce. I was initially attracted by ergonomic assessments. As someone with a history of back problems and an RSI wrist injury, I know the importance of good posture and a good workstation set up.
On discussing the options with Rachel I also agreed to provide nutritional consultations for all staff members in a bid to make them more knowledgeable about diet, and the positive effects a good diet can have. I also agreed to provide health screenings where a chiropractor assessed each staff member for aches, pains and injuries, and suggested remedies for these. It surprised me that out of 24 participants, only 3 had no ailments, so we were able to help 21 people with small problems like persistent neck-ache.
We also provided a ‘Health and wellbeing workshop’ which consisted of an inspirational speaker who led an interactive workshop aimed at inspiring people to live their lives in a way to be more happy, less stressful, more understanding.
I have to admit that at first I was very worried that people might not fully appreciate all of these things, and that they might think I was a complete fruitcake. I decided to just go with my instinct. In the event there was an almost euphoric wave of optimism and good feeling amongst staff who were outspoken in their appreciation. They all felt that they had benefitted from all of the services, and had learnt a lot. As a result we have worked with our staff to provide some ongoing health and wellbeing – related services on an ongoing basis. We now have flexible lunch hours to allow staff to go out for a group walk, we’ve organised our own private pilates class, we have fruit delivered to the office instead of sweets and chocolate, and we’ve organised various health conscious events.
I originally arranged this as a kind of reward, but what I didn’t anticipate was that at the end it felt more like an investment. It helped to enhance the ‘team’ feeling, and you could sense the overall ‘good feeling’. Personally I felt extremely good about myself for having arranged this, and I also felt that it helped to enhance the all-important bond between owners and staff whereby everybody helps each other. I made some big changes to my own diet and, as a result, have found myself more focused and productive, for longer in the day – I estimate that I’m getting an extra 2 hours of quality output from myself. If this can be applied to the whole workforce that can make a big difference.
The professionalism and attitude of all practitioners provided by H4P has been first class and the service has been provided with a smile, with no negative issues at all.
To be absolutely honest, my experience is that this service has been a revelation and it has been an uplifting experience both for myself and my team. As an accountant who advises businesses, I feel that it is something we should all invest more in. After all, we are happy to spend money oiling and repairing our machines and equipment, but how much do we spend on our best asset, our staff? And if they’re not our best asset, they could be…
Project Management bespoke 2 day programme Nov-Dec 2015
“I have had some great feedback from the team and just wanted to say thank you on behalf of us all. Both sessions have proved to be invaluable to the team. Everyone seems to be doing well and have started to implement bits from the training which is really good.”
I found both the workshop and boot camp elements of the Leadership training beneficial. They helped me reflect on the way I interact with and am perceived by others, as well as giving me a better understanding of my colleagues. The Expressions team are engaging and motivating and use participative content to make training sessions interesting. I'd happily recommend this course to others in business leadership roles.
The Leadership Academy, in different forms, has been delivered to all staff (50) across the business and has been instrumental in helping establish a common culture and business focus supporting the delivery of shared behavioural characteristics, respect and values.
The Leadership Academy has also provided individuals with the opportunity to reflect on their own personal development and in some cases, resulting in enhanced self awareness, confidence and aspirations in a most positive sense.
We now consider the Leadership Academy to be an intrinsic part of the future development of our staff and company profile and, as such, consider Simon Thorpe and Expressions a natural extension of our organisation.
The Leadership Academy was a highly beneficial experience - in particular it helped bring into perspective the critical difference between working 'in' and 'on' the business - and the different skill set needed to do this effectively.
The Boot Camp provided a practical opportunity to deploy skills learnt and provided a fun, interactive, finale to the Academy.
As a small Company , naive and rather dubious of this sort of Training, it quickly became apparent that IiP care about their Clients, they have led the way in developing the concept of standards making them relevant to our business.
Expressions has the ability to customise advice to meet the needs of our business.
Good insight into the nature of our business.
Enthusiastic and positive approach.
Abby Auty – Director – Red Balloon Day Nursery Surrey
We gained a new way of seeing our business and the people that work with and for us. Learning to communicate is a key role in any successful business and identifying the different ways different people respond to information and instruction was a real benefit to our operation. We now have a clear business plan and achievable objectives
It’s amazing how the Boot Camp naturally brings together all the points you've discussed & learnt in the Workshops. Each Workshop will encourage you to consider & look at topics from a different perceptive, giving you the opportunity to reflect.
The main benefit of working with Expressions and IiP has been that we have doubled our workload, given jobs to many different people and increased our turnover and profits.
The Service Expressions gave us enabled us a team to review and identify our strengths and opportunities that exist within our business. We were given clear constructive advice from our adviser that could easily be implemented to improve our centre performance. Our Team individually enjoyed the opportunity to present our achievement over the last 3 years and our assessor made them very comfortable throughout the interview process.
Simon is a great communicator – tailoring everything to suit his audience – with a real can do approach. He has become a great help to me as Director giving excellent support – a true confidant!
He is an excellent coach.
I have been meaning to write to you for some time to express our thanks to you and the Expressions organisation for your assistance in pulling our thoughts together and helping us to design our Customer 1st Program.
Your initial enthusiasm for the project together with your valuable input into what really mattered to our customers and importantly how our staff and management teams interfaced with them was essential to the success of the program.
You will recall that we had many meetings to discuss what would be the best way of conveying our ideas and thoughts. Your guidance in how to deliver the workshops to our people were ‘spot on’ and more importantly the delivery by yourself was first class. The business has already seen a significant improvement in our team members ability to communicate with our customers and awareness of what is important to them. Clearly we are only at the first stage of this journey but I am clear that already we have made a difference to the business and the part that you personally and Expressions have played has been instrumental in the program’s success.
Now that we are entering the second year of the program I am looking forward to working with you and the team to deliver truly great internal champions and from the atmosphere I witnessed at your recent workshop at Abbey Hill this month this is off to an excellent start.
Well done and once again thank you for the support you have given to the business.
The advisory support and the workshops drew my attention to my failings and with Simon’s excellent advice we have turned the whole company around and have benefitted beyond expectations in the present climate.
Simon is a highly enthusiastic person and this rubs off on our staff. However the best aspect of his service is his ability to convey HR or training issues in laymen’s terms and in a manner that the staff enjoy/ relate to.
It really helped my corporation understand the importance of putting everything into place and in return the revenue will increase. It really gives a clear direction to all employees and in return everyone is working and heading in the same direction.