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Inspiring Training and Development Courses

Training Course Outline

The Management Academy is a progressive development programme enabling managers of all levels from any business background to enhance their people management delivery.

Who will benefit from the "Open" Management Academy

Whether you're new to managing, a seasoned manager wanting new ideas or a senior manager wanting to refresh your skills, the Management Academy offers you the most up to date solutions you need to be the best manager you can be.

80% of the UK workforce stated they have left their manager, NOT their organisation.

Staggering isn't it ?

To think of all that waste of talent and experience due to poor management. In our extensive experience managers get promoted to their role due to one or more of the following reasons:

  • They are the best at the technical role they play within the organisation (sales, finance, chef, teacher etc).
  • They have been there the longest, so a reward for longevity of service.
  • It's their turn as the person before them just left so they get to try ! 
  • If they are not promoted they'll leave and take their skill set (and possibly clients) with them.

Hardly the best criteria for leading and managing your workforce is it ?  

How did you become good at what you do in your job ?
Training, learning, development and possibly assessments and even qualifications ?

The same therefore is true to become a better manager.

Why do we think we'll just pick it up as we go along ?

This is possible but the price is far higher than any development programme or intervention you'll invest in.

The Management Academy offers managers and potential managers the essential skills, tools, experience and pragmatism to get the very best from their people and deliver the results your organisation wants with confidence.

Learning

The open Management Academy 2.0 is delivered via 10 interactive modules covering the essentials in:

  • People Management
  • Performance Management
  • Change Management
  • Business Management 

Module 1 - You as the manager

What is expected of you as a manager in YOUR organisation ?

Not textbook theory, but the specific requirements you need for your team and organisation to thrive.

You'll design your own 360-degree Capabilities Matrix to gain greater self-awareness and valuable feedback from others to hone your managerial skills into implemented benefits.

Start with yourself before imposing your management on others. 
Defining Management and what this means in practice not in theory, especially in this changeable world with vast differences between generations of employees.

Gain a greater understanding of the different roles of the modern manager and how to be good at all of them.

2 - Personal Effectiveness

The importance of the Compass as well as the Clock to be personally effective for you, your team and the organisation.

Being a Role Model is essential for people to follow. Authenticity is one of the top requirements people look for in their manager, but it is seldom delivered. 

Understand the difference between Urgency and Importance.
Apparently, EVERYTHING is URGENT these days, but how can it be? Learn how to prioritise efficiently maintaining composure and control to ensure the right things get done in the time you have.

Handle interruptions with assertiveness and confidence without causing friction.

Appreciate where you have Control and No control and how to act accordingly.

Reinstate the element of Choice and the impact this will have on everything we do.

Manage distractions and take ownership of your workload.

Learn how to employ a closed door policy as well as an open door policy and why this is essential for your own sanity as well as maximum productivity. 

Understand what's the Best use of my time right now!

3 - Effective Communication

Communication is the root of all problems and the heart of all solutions when we get it right!

Utilise the power of Active Listening to enhance your effective communication in all situations.

Appreciate the challenges of modern communication and how to work with them and the people who use them for maximum understanding of your message.

Use the notion of 'Seek first to Understand THEN to be Understood' to gain the respect you need to be the best manager you can be. 

Ensure you are setting objectives aligned the North Principle in your organisation, communicating the direction with clarity and full understanding.

Hold productive meetings in a variety of ways to ensure this is the best use of time and resources.

Learn and utilise the 3 Golden rules of Effective Communication to excel in getting your message across and the results you expect.

4 - Motivation

Why can't we motivate our people and if we can't how do we get results?

Learn how to inspire extraordinary performances from ordinary people.

Understand and work to enhance the relationship between Motivation and Happiness, because ALL of your people want this. Trust us we've done the research! 

Learn how to use the ABCD model of motivation every day to get the best from a highly motivated workforce.

Enable people to perform tasks willingly to the best of their ability by enhancing their readiness so they understand the importance and they have the confidence to do it. 

Learn how to Recognise and Value individual and team contribution so your people will want to continue performing at their best level.

5 - Lead2Succeed

What is Leadership and how does it work within your role in your organisation ?

Appreciate the shrinking gap between Leadership and Management in the modern working world.

Understand how to lead different people in different situations for the best possible results.

Utilise different approaches for different performance levels and why we seem to favour only one or two.

Reframe the traditional view on Micro Management and understand how it is useful in certain scenarios to aid people's performance at all levels.

Generate enhanced desirable followership gaining respect as a leader.

Take away Task Analysis, the most pragmatic tool in the programme that will fundamentally enhance your performance as a leader.

6 - Managing Change

Change is Happening.
There's no getting away from it, so how do we manage through this in the best possible way with minimum disruption and casualties?

Learn how to identify resistance and roll with it, don't go against it !

Understand why people resist and often don't like change.

Gain pragmatic coaching skills to navigate the best possible course through the change process using the 7 key steps.

Identify where people are on the change curve and how to manage their journey accordingly.

Understand why organisations fail in implementing change, what to avoid and what to embrace to get the best results for yours. 

7 - Management by Numbers

So many Managers don't understand the numbers!

We have found this to be a real challenge especially when senior managers expect them to take ownership of the budget and the daily operational activities.

Learn the 3 foundations of financials and how they provide you with a health check on your department and organisation.

Really appreciate the costs of sales and how commerciality works informing your decisions for better results.

What really is Net Profit and why are so many people misinformed as they focus on the turnover?

8 - Recruitment and Retention

Learn the true cost of recruitment and the impact of poor practice on your bottom line

Understand the recruitment process so you can "Plan, Do and Review" for best return on investment.

The perfect candidate for your organisation is probably not out there. Learn how to identify the right candidate and how to enhance their performance to meet the specific requirements in the role.

Focus on cultural fit for sustainable success.
Consider the many different interviewing styles to assess the candidate fit for your team and organisation.

Really get to appreciate the need, purpose, and power of an effective onboarding programme including, Induction, Orientation, OTJ Development and Evaluation.

Plan the Development of your new starter so they earn their salary as quickly and as effectively as possible.

9 - Delegate to Accumulate

Realise the Barriers and Benefits of Delegating and Delegation

One of the top two challenges most managers experience in their role is delegating. It is one of the most feared roles managers must embrace to get more things done in the time they have to achieve them. Learn how to get more output for less personal input, maximising your time as a manager, not an expensive operative!


Master the employment of the different levels of Delegation.
Plan how you Delegate a task with the maximum certainty of the best results. 

Proportion the right Accountability, Responsibility and Responsiveness through Ownership.

10 - Managing Performance

Conduct effective one to one reviews to inspire performance  

Set, agree and review performance objectives and targets with a clear line of sight to the organisational aims.

Understand the difference between learning and training and use the most suitable approach to develop the talent within your team.

Plan and evaluate your learning and development appreciating the different learning styles and learning media to ensure maximum return on investment.

Embrace managing performance as an on-going relationship and not the traditional appraisal once or twice a year. Give and receive constructive feedback to aid performance improvement.

Manage behavioural performance as well as target accomplishment for greater employee engagement and results.  

Outcomes

There are work-based exercises given as homework so all delegates can implement their learning as soon as they return to the workplace.

Delegates graduating from the Management Academy gain confidence in areas where they used to struggle, they are more assertive, enabling, focused and collaborative ensuring people are part of the solution in the organisation and less of the problem.
 

On completion of the course delegates will:
 

  • Understand their management role and responsibilities
  • Recognise the qualities and strengths they have as managers and progress in areas to improve upon.
  • Delegate effectively and communicate the desired outcomes and standards
  • Develop their own personal adaptable style of leadership that is required in the modern work place
  • Know how to inspire others to deliver results
  • Give effective feedback consistently and manage performance
  • Make informed decisions to improve performance
  • Manage time and prioritise effectively for them and their teams
  • Manage individual and team performance through effective one to ones/appraisals
  • Recognise different styles and talents within their team and manage them effectively
     

The Academy is a journey where sharing and learning from Expressions trainers and other delegates marries the best possible outcomes for meaningful, pragmatic solutions, not what the textbooks say.

Delivery and Investment

The new Open Management Academy 2.0  is delivered over 5 one day workshops with one workshop per month. 

£1,295 + VAT per delegate
£1,250 + VAT per delegate when 2 or more delegates attend the same open Academy from the same organisation.

 

In-House Academy Programmes

In-house Academy programmes vary in design and delivery to suit the organisational wants and needs and to accommodate the constraints of the working environment. For more information on our In-House options please click here.

May Academy 2018 Course Dates

The May Open Management Academy workshop dates are as follows:

22/05/18  Modules 1 & 2  You as the Manager and Personal Effectiveness

19/06/18  Modules 3 & 4  Effective Communication and Motivation

17/07/18  Modules 5 & 6 Lead to Succeed and Managing Change

11/09/18  Modules 7 & 8 Management by Numbers and Recruitment and Retention

09/10/18 Modules 9 & 10 Delegate to Accumulate and Managing Performance

Download Booking Form for The May Open Management Academy.

 

The May Open Management Academy commencing on 22/05/2018 will be held at:

Christ Church
Jubilee Square
Woking GU21 6YG

Meals and Refreshments

Tea, Coffee, and Lunch is provided on all open programmes

How to get there:

The average journey time between Woking (Main) and London Waterloo is 34 minutes. The fastest journey time is 25 minutes. 
On an average weekday, there are 336 trains per day traveling from Woking (Main) to London Waterloo.

The Venue is situated within a 2-minute walk from the railway station.

Parking listed closest to the venue:

Victoria Way Car Park - 1-minute walk
Parking Lot
Victoria Way · +44 1483 755855
Open 24 hours
Website

Woking Shopping Car Park - 3 minutes walk
Parking Lot · Woking Shopping Centre
Victoria Way
+44 1483 743066
Open 24 hours
Website

Woking Station Premium Car Park - 3 minutes walk
Parking Lot
Station Approach
Open 24 hours

Brewery Road- 5 minutes walk
Parking Lot
Brewery Road · +44 1483 755855
Open 24 hours
Website

Other parking Links:

Justpark.com which offers daily rates 
Parkopedia

  • I like the "Open" Management Academy because my team get to meet other people in business, different sorts of business and different sorts of people who are within management.

    Being able to share that infomation and look at it from a different point of view from a different business has been absolutely invaluable.

    It's really inspired people to progress within their role.

    It's really been a part of their career plan

     

    Carey Galloway, Director, Spec Savers

Case Studies case studies

  • Spec Savers attend The Open Management Academy

    Specsavers is an international company providing a trusted eye care service, affordable glasses and contact lenses to a number of countries in Europe and across the globe.

View more Case Studies

Next Open Course

22/05/2018

13/11/2018

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